About Us
About Us
SMS Urban Management
Rooted in a legacy of excellence, SMS Urban Management stands as one of the region’s most prestigious and trusted service providers, proudly sustaining an extensive portfolio of distinguished clients. We combine heritage with innovation, leveraging the latest technologies and a centralized 24/7 call center to deliver seamless solutions that elevate the urban experience.
With unrivaled expertise in Facility and Urban Management within Beirut City Center, we extend our services beyond property boundaries, encompassing street cleaning, safety surveillance, festive decorations and lighting, beautification projects, pavement restoration, and city furniture upkeep.
Background
SMS is dedicated to providing third-party developers and property owners in Beirut city center with all Facility Management related and support services.
SMS has over 15 years of experience in property management, operations and maintenance, covering around 700,000 sqm of built-up area, making it by far the biggest player in facility management in Lebanon.
Our Team
At SMS, our strength lies in the dedication and expertise of our people, a diverse team united by a shared commitment to excellence. From visionary engineers and skilled technicians to meticulous cleaners, vigilant security personnel, welcoming receptionists, and talented landscaping crews, each member plays a vital role in shaping vibrant, safe, and welcoming environments.
Guided by experienced managers and supervisors, our workforce operates to the highest standards, adhering to best codes of practice and the latest legislation. Every project is executed with precision, following detailed action plans tailored to each client’s unique needs, ensuring that no detail is overlooked and every expectation is surpassed.
Our Mission & Vision
Mission
We strive to preserve and enhance our client's investments by fostering community spirit, maintaining impeccable building standards, and consistently adding value to properties, ensuring lasting client satisfaction and contributing to the overall well-being of the community.
Vision
To lead the way in delivering innovative, high-quality, and sustainable services , while embodying exclusivity and exceptional quality. Through world-class operations and management services, our aim is to establish ourselves as a benchmark for best practices, fostering urban excellence, innovation, and sustainability. We take pride in serving residents and stakeholders with dedication and distinction.
Our Approach
We adopt the best suited formula for the economics and success of a particular project, taking into consideration its nature, whether it is residential, office, retail, mixed-use or other, and we think creatively of ways to add value to our client's business as a whole.
We use state-of-the-art technology and information solutions to administer the property, with emphasis on a comprehensive communication network with the residents / end-users to optimize the flow of information and result in a high level of customer satisfaction.
We are highly conscious of our environmental responsibility and use a range of green products and sustainable resources, committing ourselves to minimizing waste.